Privacy Policy

1) Developer and Contact

Developer: dasihagi Inc.
Contact: support@dasihagi.com

2) Categories of Data We Process

• User account information: Email address and basic account metadata obtained through Google Sign-In for authentication, service access, and support.
• Uploaded images: Photos you upload to use with our AI virtual try-on service. These images are stored on our servers.
• Generated images: AI-generated images created by our service, stored on our servers for your access.
• Image metadata: Technical information about images including file size, dimensions, format, and creation timestamps.
• Search and generation history: Records of your virtual try-on sessions, including item descriptions, search keywords, and product recommendation links.
• Credit transaction records: History of credit usage, purchases, and rewards for service features.
• Subscription information: Subscription plan details, subscription period, and renewal status.
• Purchase tokens: Transaction or purchase tokens provided by app stores (Google Play, Apple App Store) for validating purchases and subscriptions.
• Product interaction data: Information about fashion items you search for or view, used to personalize product recommendations.
• Diagnostics (minimal): Crash logs and performance metrics (if enabled by the OS). These do not include your uploaded or generated images.

3) Purpose of Processing

• Service delivery: Uploaded images are processed by our AI service provider to generate virtual try-on images. Both uploaded and generated images are stored to provide service features (history, re-viewing).
• Product recommendations: We analyze uploaded fashion items to provide relevant product recommendations from affiliate partners.
• Account management: Email is used for sign-in, account recovery, and support communication.
• Purchase verification: Payment tokens are used to verify in-app purchases and subscriptions.
• Service improvement: Usage patterns and search history help us improve recommendation quality and personalize your experience.

4) Third-Party Processing and Sharing

5) Retention and Deletion

• Uploaded images: Stored on our servers until you delete them. You can delete images at any time through the app or by contacting support.
• Generated images: Stored with your account until you delete them. Deletion through the app or support request will promptly remove them from active systems.
• Image metadata and generation history: Retained to provide service features (history view, re-recommendations). Deleted when associated images are deleted.
• Account information: Retained until you request account deletion or your account becomes inactive for a period required by law or legitimate interests (fraud prevention).
• Purchase records: Purchase tokens and receipts are retained as required for accounting, fraud prevention, and app store policies.
• Credit transaction history: Retained for accounting and user reference purposes as long as the account is active.
• Backup data: Some backups and logs may persist for a limited period and are automatically purged on schedule.
• AI provider retention: Our AI processing provider's independent retention for model improvement (where applicable) is governed by the provider's own policies; we do not control that retention.

Deletion Requests: We verify your identity and aim to fulfill deletion requests within 30 days (or the timeframe required by law).

6) Your Rights

Depending on your location, you may have rights to:

• Access your personal data
• Correct inaccurate data
• Delete your personal data
• Restrict or object to processing
• Data portability

You may exercise these rights by contacting support@dasihagi.com. We may need to verify your identity before fulfilling requests.

7) Security Measures

• Encryption in transit: TLS encryption for all data transmission between the app and our servers
• Encryption at rest: Image and data storage is encrypted where supported by our cloud providers
• Access control: Principle of least privilege for service accounts and internal tools
• Monitoring: Access logging and periodic security reviews
• Infrastructure security: Network segmentation, vulnerability management, and incident response procedures

8) Legal Basis

• Provide the service you request (performance of a contract)
• With your consent (e.g., camera/photo library access, Google Sign-In)
• Legitimate interests to maintain and improve the service while respecting your rights (where required by law)

9) Children’s Privacy

Looking Glass AI is not directed to children under the age of 13 (or the age defined by local law). We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us immediately to request deletion.

10) International Transfers

Data may be processed in locations outside your country, including the United States. Where applicable, we implement appropriate safeguards—such as standard contractual clauses and supplier due diligence—to protect your data during international transfers.

11) Changes to This Policy

We may update this policy from time to time. We will post changes on this page and, if changes are material, provide in-app or email notice. Your continued use after the effective date means you accept the updated policy.

12) How to Contact Us

Email: support@dasihagi.com

For privacy-related inquiries, complaints, or data subject requests, please contact us at the above email address.

Play Store Data Safety Disclosure (Summary)

Data Collection and Sharing

* Photos are transmitted to Google Gemini AI for image generation. Google may use submitted data for model improvement under its own policies. No in-app opt-out is provided.

** Device identifiers are shared with Google AdMob for rewarded advertising functionality.

Data Security

• Data is encrypted in transit using TLS
• Data is encrypted at rest
• You can request data deletion

User Control

• You can delete uploaded and generated images through the app
• You can request account deletion and full data removal by contacting support
• You can view your generation history and credit transaction history in the app

Retention

• Images: Retained until user deletion or account closure
• Account data: Retained until user requests deletion or account becomes inactive
• Purchase records: Retained as required for legal and accounting purposes
• AI provider retention: Governed by provider's independent policies